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The growth in popularity of social media and its perfunctory use by individuals throughout the day has sprouted the need to study Customer Engagement (CE) on Social Networking Sites (SNSs) from the consumer’s lens. To understand...

Global Information Technology Computer Science and Information Technology IT Research and Theory

Digital requires humanization. The pandemic has shown the importance of health organizations adapting rapidly to teleconsultation services, investing in e-health with quality criteria and monitoring outcomes. Through a...

Mobile Computing Media and Communications Mobile and Wireless Computing

System dynamics models can produce knowledge for decision-makers and, consequently, provide better choices. To be effective in its purpose, a model must reproduce an observed problem situation effectively. Hence, the...

Adaptive & Complex Systems Computer Science and Information Technology Computer Engineering